Automate Your Entire Card & ATM Transaction Lifecycle
Gain complete control over your card and ATM networks. Reconwizz automates the reconciliation of complex payment network files, ATM cash positions, and chargeback disputes, ensuring accuracy and minimizing revenue leakage.
Complexities Beyond Manual Processing
Complex Network Files
Payment networks like Visa (VSS) and Mastercard (IPM) provide massive, complex settlement files. Manually parsing these files to reconcile interchange fees, assessments, and net settlement positions is incredibly error-prone.
ATM Cash Imbalances
Tracking cash loaded versus cash dispensed across a large ATM network is a major operational headache. Discrepancies from shortages, overages, or captured cards can lead to significant financial losses if not identified and resolved quickly.
Time-Consuming Dispute Management
The chargeback and dispute resolution process is notoriously manual and time-sensitive. Failing to meet deadlines for representment can result in automatic write-offs and lost revenue.
Reconciling Switch vs. Journal Data
Matching the transaction logs from your payment switch with the electronic journals (EJ) from individual ATMs is a critical control point. Discrepancies can indicate hardware issues, software bugs, or potential fraud.
End-to-End Automation for Your Payment Channels
Automated Network Settlement
Reconwizz automatically ingests and parses complex settlement files from Visa, Mastercard, and other networks. Our system reconciles your switch transactions against the network files, verifying interchange fees and ensuring accurate net settlement.
Precise ATM Cash Balancing
Get a daily, accurate view of the cash position for every ATM. Reconwizz reconciles cash replenishment data from your CIT provider against dispensed cash data from the switch and journal, immediately flagging any shortages or overages for investigation.
Streamlined Dispute Resolution
Manage the entire chargeback lifecycle in one place. Reconwizz automates the creation of dispute cases, tracks deadlines, and provides a workflow for gathering and submitting evidence for representment, significantly reducing manual effort and revenue loss.
Terminal-Level Accuracy
Ensure the integrity of every transaction at its source. Our platform reconciles the transaction logs from your central payment switch against the electronic journal files from each individual ATM and POS terminal, providing a crucial layer of control and fraud detection.
The ATM Cash Withdrawal Journey
1. Cardholder Request
A customer inserts their card and requests a cash withdrawal. The ATM's electronic journal (EJ) records the request details, including card number, amount, and timestamp.
2. Switch Authorization
The request is sent to the payment switch, which validates the transaction with the cardholder's bank. Upon approval, the switch logs the transaction and instructs the ATM to dispense cash.
3. Network Settlement
At the end of the day, the payment network (e.g., Visa) sends a settlement file containing all transactions. This file includes interchange fees and the net amount to be settled between banks.
4. Reconwizz Automation
Reconwizz automatically ingests the switch logs and the network settlement file. It performs a two-way reconciliation, matching all corresponding records, verifying fees, and flagging any discrepancies for immediate investigation.
Your Questions Answered
Our platform has pre-built parsers for standard network files like Visa's VSS and Mastercard's IPM. It automatically ingests these large, complex files, extracts the necessary transaction and fee data, and reconciles it against your internal switch records to verify settlement amounts and interchange fees.
Yes. Reconwizz is designed to handle large and diverse ATM networks. It reconciles cash loaded by CIT providers with cash dispensed according to the electronic journal and switch logs for each terminal, regardless of the ATM manufacturer. This provides a precise, daily cash position for every machine.
Our system automates the entire dispute lifecycle. It flags incoming chargebacks, creates a case, tracks network deadlines for representment, and provides a centralized workflow for your team to gather and attach evidence. This eliminates manual tracking in spreadsheets and significantly reduces the risk of losing disputes due to missed deadlines.